Asia J. Biega

The susceptibility to biases and discrimination is a pressing issue in today’s labor markets. While digital recruitment systems play an increasingly significant role in human resource management, a systematic understanding of human-centered design principles for fair online hiring remains lacking, particularly considering the gap between idealized conceptualizations of fairness in research and actual fairness concerns expressed by job seekers. To address this gap, this work explores the potential of developing a fair recruitment framework based on job seekers’ fairness concerns shared in r/jobs, one of the largest online job communities. Through a grounded theory approach, we uncover four overarching themes of job seekers’ fairness concerns: personal attribute discrimination beyond legally protected attributes, interaction biases, improper interpretations of qualifications, and power imbalance. Drawing on value sensitive design, we derive design implications for fair algorithms and interfaces in recruitment systems, integrating them into a conceptual framework that spans different hiring stages.

Fairness monitoring is critical for detecting algorithmic bias, as mandated by the EU AI Act. Since such monitoring requires sensitive user data (e.g., ethnicity), the AI Act permits its processing only with strict privacy measures, such as multi-party computation (MPC), in compliance with the GDPR. However, the effectiveness of such secure monitoring protocols ultimately depends on people’s willingness to share their data. Little is known about how different MPC protocol designs shape user acceptance. To address this, we conducted an online survey with 833 participants in Europe, examining user acceptance of various MPC protocol designs for fairness monitoring. Findings suggest that users prioritized risk-related attributes (e.g., privacy protection mechanism) in direct evaluation but benefit-related attributes (e.g., fairness objective) in simulated choices, with acceptance shaped by their fairness and privacy orientations. We derive implications for deploying and communicating privacy-preserving protocols in ways that foster informed consent and align with user expectations.