CLCaroline Lövqvist

Caroline Lövqvist

*This is an algorithmically generated author record based on publicly available information.

Current Organizations / Institutes

The organizations/institutes from the scholar's latest article


Caroline Lövqvist has a total of 3 co-authors. Here are the top co-authors by number of shared publications:


Latest Publications

  • Open Access

    Crafting tasteful experiences: Designing artificial intelligence and voice user interfaces for home delivery contexts

    by Caroline Lövqvist, Maja Pinter, Montathar Faraon, Victor Villavicencio

    This research article crafted, evaluated, and revised a theoretically underpinned design concept with the purpose of enhancing customers’ dine-in experiences. The design concept was motivated by the considerable interest in artificial intelligence (AI), voice user interfaces (VUI) within Human-Computer Interaction (HCI), and the rapid digitalization of online food ordering as a result of the COVID-19 pandemic. The study applied the concept-driven design research approach because it offered to make theoretical contributions while at the same time being design and concept-oriented. The result of this research is a revised design concept that has the potential to digitalize the dine-in restaurant business further and add to the understanding of human experience while interacting with a voice user interface. Finally, the research article manifests as an example of how interaction designers make theoretical contributions through design and how technologies can be combined in new contexts.