Rachel Lowy

Co-design of technology encourages participation and decision-making input of end-users. In the case of technologies for individuals with Intellectual and Developmental Disabilities (IDD), the end-users are historically left out of the design process. Further deepening the disconnect between this group and technology, they are also excluded from formal technology design knowledge sharing, such as college courses. To address this, our study investigates the efficacy of a formal classroom adaptation of co-design activities to encourage learning and participation. Through collaboration between educators and designers, we adopted user-centered co-design activities to facilitate knowledge and application of technological design methods within a class of 13 students with IDD. Findings uncovered factors contributing to co-teaching collaboration planning and reflection between educators and designers, and ways that activities can provide accessible collaborative learning environments for students with IDD by supporting collaboration, cognitive engagement, and meta-cognition. We discuss how these factors can support successful co-teacher collaborations that promote student empowerment. Finally, we contribute collaborative co-teaching strategies for educational co-design activities for individuals with IDD.

Social robots have been demonstrated to support neurodivergent individuals in health and educational settings, but the roles and benefits of social robots in the everyday lives of neurodivergent people are underexplored. We investigated daily-life use cases of robot dogs for neurodivergent individuals through three co-design workshops over five weeks. The workshops included interactions between neurodivergent participants and robot dogs, followed by feedback sessions. Participants showed high acceptance levels towards robot dogs and envisioned use cases that fulfilled practical, emotional, and social needs. Some participants associated robotic failures with rejection, leading us to further explore the impacts and communication of failures. Results showed how robot dogs can provide opportunities for users to be in a caregiving role and engage in interpersonal interactions. We conclude by discussing how to leverage the potential benefits of social robots by designing for social opportunities and ways to design failures to mitigate potential harms for users.

Supported employment programs have demonstrated the ability to enhance employment outcomes for neurodivergent individuals by offering personalized job coaching that aligns with the strengths of each individual. While various technological interventions have been designed to support these programs, technologies that hyperfocus on users’ assumed challenges through deficit-based design have been criticized due to their potential to undermine the agency of neurodivergent individuals. Therefore, we use strengths-based co-design to explore the opportunities for a technology that supports neurodivergent employees using their strengths. The co-design activities uncovered our participants’ current strategies to address workplace challenges, the strengths they employ, and the technology designs that our participants developed to operationalize those strengths in a supportive technology. We find that incorporating strengths-based strategies for emotional regulation, interpersonal problem solving, and learning job-related skills can provide a supportive technology experience that bolsters neurodiverse employees’ agency and independence in the workplace. In response, we suggest design implications for using neurodiverse strengths as design requirements and how to design for independence in workplace.

Securing employment and housing are key aspects of pursuing independent living. As these activities are increasingly practiced online, web accessibility of related services becomes critical for a successful major life transition. Support for this transition is especially important for people with autism or intellectual disability, who often face issues of underemployment and social isolation. In this study, we conducted semi-structured interviews and contextual inquiries with neurotypical adults and adults with autism or intellectual disability to understand common and unique goals, strategies, and challenges of neurodiverse adults when searching for employment and housing resources online. Our findings revealed that current interfaces adequately support practical (e.g., finance) goals but lack information on social (e.g., inclusivity) goals. Furthermore, unexpected search results and inaccessible social and contextual information diminished search experiences for neurodivergent users, which suggests the need for predictability and structured guidance in searching online. We conclude with design suggestions to make neurodivergent users’ online search experience an opportunity to demonstrate their independence.

Transition planning is a collaborative process to promote agency in students with disabilities by encouraging them to participate in setting their own goals with team members and learn ways to assess their progress towards the goals. For autistic young adults who experience a lower employment rate, less stability in employment, and lower community connections than those with other disabilities, successful transition planning is an important opportunity to develop agency towards preparing and attaining success in employment and other areas meaningful to them. However, a failure of consistent information sharing among team members and opportunities for agency in students has prevented successful transition planning for autistic students. Therefore, this work brings causal agency theory and the collaborative reflection framework together to uncover ways transition teams can develop students' agency by collaboratively reflecting on students' inputs related to transition goals and progress. By interviewing autistic students, parents of autistic students, and professionals who were involved in transition planning, we uncovered that teams can better support student agency by accommodating their needs and encouraging their input in annual meetings, building relationships through transparent and frequent communication about day-to-day activities, centering goals on student's interests, and supporting student's skill-building in areas related to their transition goals. However, we found that many teams were not enacting these practices, leading to frustration and negative outcomes for young adults. Based on our findings, we propose a role for autistic students in the collaborative reflection framework that encouraged participation and builds causal agency. We also make design recommendations to encourage autistic students' participation in collaborative reflection around long-term and short-term needs in ways that promote their causal agency.

Inclusive workplaces require mutual efforts between neurotypical (NT) and neurodivergent (ND) employees to understand one another’s viewpoints and experiences. Currently, the majority of inclusivity training places the burden of change on NDs to conform to NT social-behavioral standards. Our research examines moving toward a more equal effort distribution by exploring virtual reality (VR) design opportunities to build NTs’ understanding of ND workplace experiences. Using participatory design, including generative toolkits and design meetings, we surfaced two main themes that could bridge gaps in understanding: (1) NTs’ recognition of NDs’ strengths and efforts at work, and (2) NTs’ understanding of NDs’ differences. We present a strengths-based assessment of ND traits in the workplace, focusing on how workplaces can support NDs’ success. Finally, we propose VR simulation designs that communicate these themes to represent ND experiences, emphasizing their strengths and viewpoints so that NT co-workers can better empathize and accommodate them.