Sanja Sofranac
Current Organizations / Institutes
The organizations/institutes from the scholar's latest article
Research Subjects
Research Interests
Sanja Sofranac has a total of 6 co-authors. Here are the top co-authors by number of shared publications:
- Anita Kovačić Popović
Department of Defectology and Clinical Psychology, Medika College for Vocational Studies in Healthcare, 11000 Belgrade, Serbia
1 shared publication - Damir Peličić
Clinical Center of Montenegro, Clinic of Nephrology, Podgorica, Montenegro
1 shared publication - Milena Todorovi̇c
Center of Science, Clinical Center of Montenegro, Podgorica, Montenegro
1 shared publication - Miljojko Janošević
Academy of Vocational Studies Belgrade, Belgrade
1 shared publication - Sasa Raicevic
Clinic of Gynecology and Obstetrics, Clinical Centre of Montenegro, Podgorica, Montenegro
1 shared publication - Željko Vlaisavljević
Medika College of Vocational Studies in Healthcare Belgrade Serbia
1 shared publication
Latest Publications
- Open Access
- 25 December 2022
- Published by INESEG Yayincilik in International Journal of Health Services Research and Policy
- Vol. 7 (3) , 268-279
PATIENT SATISFACTION WITH INTERPERSONAL COOPERATION AND HEALTH SERVICES AT THE LEVEL OF PRIMARY AND SECONDARY HEALTH CARE
Interprofessional cooperation and teamwork among health professionals in the health care system are crucial for improving patient satisfaction and quality of health services. The aim of the research is to examine the satisfaction of patients with interpersonal cooperation and health services provided at the level of primary and secondary health care. The research was done as a cross-sectional study and was conducted at the Niksic General Hospital and two health centers in Podgorica. The sample consisted of 154 respondents, both sexes. The research used a questionnaire for health care users designed for the purposes of this research. The questionnaire consists of a general and a specific part. Descriptive statistics measures and x2 test were used for statistical data processing. The results of the research show that there is a statistically significant correlation between gender and patient satisfaction with services χ² (2, N = 154) = 104.117, p = 0.000, as well as between age and patient satisfaction with services χ² (6, N = 154) = 139.294, p = 0.000. Understanding interpersonal cooperation is important for improving the efficiency of health care, its organization and customer satisfaction.
- 25 December 2022
- Published by INESEG Yayincilik in International Journal of Health Services Research and Policy
- Vol. 7 (3) , 268-279
Open AccessPATIENT SATISFACTION WITH INTERPERSONAL COOPERATION AND HEALTH SERVICES AT THE LEVEL OF PRIMARY AND SECONDARY HEALTH CARE
Interprofessional cooperation and teamwork among health professionals in the health care system are crucial for improving patient satisfaction and quality of health services. The aim of the research is to examine the satisfaction of patients with interpersonal cooperation and health services provided at the level of primary and secondary health care. The research was done as a cross-sectional study and was conducted at the Niksic General Hospital and two health centers in Podgorica. The sample consisted of 154 respondents, both sexes. The research used a questionnaire for health care users designed for the purposes of this research. The questionnaire consists of a general and a specific part. Descriptive statistics measures and x2 test were used for statistical data processing. The results of the research show that there is a statistically significant correlation between gender and patient satisfaction with services χ² (2, N = 154) = 104.117, p = 0.000, as well as between age and patient satisfaction with services χ² (6, N = 154) = 139.294, p = 0.000. Understanding interpersonal cooperation is important for improving the efficiency of health care, its organization and customer satisfaction.