Celia Osorio

In recent years, the integration of artificial intelligence (AI) into logistics optimization has gained significant attention, particularly concerning sustainability criteria. This article provides an overview of the diverse AI models and algorithms employed in logistics optimization, with a focus on sustainable practices. The discussion covers several techniques, including generative models, machine learning methods, metaheuristic algorithms, and their synergistic combinations with traditional optimization and simulation methods. By employing AI capabilities, logistics stakeholders can enhance decision-making processes, optimize resource utilization, and minimize environmental impacts. Moreover, this paper identifies and analyzes prominent challenges within sustainable logistics, such as reducing carbon emissions, minimizing waste generation, and optimizing transportation routes while considering ecological factors. Furthermore, the paper explores emerging trends in AI-driven logistics optimization, such as the integration of real-time data analytics, blockchain technology, and autonomous systems, which hold immense potential for enhancing efficiency and sustainability. Finally, the paper outlines future research directions, emphasizing the need for further exploration of hybrid AI approaches, robust optimization frameworks, and scalable solutions that accommodate dynamic and uncertain logistics environments.

In the financial sector, insurance companies generate large volumes of data, including policy transactions, customer interactions, and risk assessments. These historical data on established customers provide opportunities to enhance decision-making processes and offer more customized services. However, data on potential new customers are often limited, due to a lack of historical records and to legal constraints on personal data collection. Despite these limitations, accurately predicting whether a potential new customer will generate benefits (high-performance) or incur losses (low-performance) is crucial for many service companies. This study used a real-world dataset of existing car insurance customers and introduced advanced machine learning models, to predict the performance of potential new customers for whom available data are limited. We developed and evaluated approaches based on traditional binary classification models and on more advanced boosting classification models. Our computational experiments show that accurately predicting the performance of potential new customers can significantly reduce operation costs and improve the customization of services for insurance companies.

This paper explores how the combination of artificial intelligence, simulation, and e-collaborative (AISEC) tools can support accessibility in analytics courses within higher education. In the era of online and blended learning, addressing the diverse needs of students with varying linguistic backgrounds and analytical proficiencies poses a significant challenge. This paper discusses how the combination of AISEC tools can contribute to mitigating barriers to accessibility for students undertaking analytics courses. Through a comprehensive review of existing literature and empirical insights from practical implementations, this paper shows the synergistic benefits of using AISEC tools for facilitating interactive engagement in analytics courses. Furthermore, the manuscript outlines practical strategies and best practices derived from real-world experiences carried out in different universities in Spain, Ireland, and Portugal.

The integration of machine learning (ML) techniques into marketing strategies has become increasingly relevant in modern business. Utilizing scientific manuscripts indexed in the Scopus database, this article explores how this integration is being carried out. Initially, a focused search is undertaken for academic articles containing both the terms “machine learning” and “marketing” in their titles, which yields a pool of papers. These papers have been processed using the Supabase platform. The process has included steps like text refinement and feature extraction. In addition, our study uses two key ML methodologies: topic modeling through NMF and a comparative analysis utilizing the k-means clustering algorithm. Through this analysis, three distinct clusters emerged, thus clarifying how ML techniques are influencing marketing strategies, from enhancing customer segmentation practices to optimizing the effectiveness of advertising campaigns.

With the increasing demand for sustainable urban development, smart cities have emerged as a promising solution for optimizing energy usage, reducing emissions, and enhancing the quality of life for citizens. In this context, the combined use of key performance indicators (KPIs) and data analytics has gained significant attention as a powerful tool for promoting energy efficiency and emissions reduction in urban areas. This paper presents a comprehensive conceptual framework in which a series of KPIs are proposed to serve as essential metrics for guiding, monitoring, and assessing energy efficiency and emissions reduction levels in smart cities. Some of the included KPIs in the analysis are 'annual energy consumption per person', 'reduction in greenhouse gas emissions', 'public transport use', and 'adoption of renewable energy'. By incorporating these KPIs, city planners and policymakers can gain valuable insights into the effectiveness of sustainability initiatives. Furthermore, the paper explores how the integration of KPIs with data analytics can be used for monitoring and assessing the overall performance of the city in terms of energy efficiency, emissions reduction, and the enhancement of urban living conditions. Visualization tools, such as radar plots, and time series analysis forecasting methods allow data to be processed and patterns to be identified, enabling informed decision-making and efficient resource allocation. Real-life case studies of ongoing smart city projects are presented in the paper, which also provides a KPI comparison among different European cities, as well as models to forecast the evolution of KPIs related to energy usage and emissions reduction in different European cities.