Heydar Soudani

Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally, conversational datasets were created through crowdsourcing, but this method has proven costly, limited in scale, and labor-intensive. As a solution, the development of synthetic dialogue data has emerged, utilizing techniques to augment existing datasets or convert textual resources into conversational formats, providing a more efficient and scalable approach to dataset creation. In this survey, we offer a systematic and comprehensive review of multi-turn conversational data generation, focusing on three types of dialogue systems: open domain, task-oriented, and information-seeking. We categorize the existing research based on key components like seed data creation, utterance generation, and quality filtering methods, and introduce a general framework that outlines the main principles of conversation data generation systems. Additionally, we examine the evaluation metrics and methods for assessing synthetic conversational data, address current challenges in the field, and explore potential directions for future research. Our goal is to accelerate progress for researchers and practitioners by presenting an overview of state-of-the-art methods and highlighting opportunities to further research in this area.

Language Models (LMs) memorize a vast amount of factual knowledge, exhibiting strong performance across diverse tasks and domains. However, it has been observed that the performance diminishes when dealing with less-popular or low-frequency concepts and entities, for example in domain specific applications. The two prominent approaches to enhance the performance of LMs on low-frequent topics are: Retrieval Augmented Generation (RAG) and fine-tuning (FT) over synthetic data. This paper explores and evaluates the impact of RAG and FT on customizing LMs in handling low-frequency entities on question answering tasks. We conduct extensive experiments on twelve LMs of varying size and type and different FT methods, data augmentation, and retrieval models. Our findings indicate that while FT boosts the performance across entities of varying popularity, RAG surpasses FT by a large margin particularly for least popular factual knowledge. Additionally, the success of both RAG and FT approaches is amplified by improving retrieval and data augmentation techniques. Fine tuning, while beneficial for small LMs, requires extensive resources. To address this issue, we propose the new Stimulus RAG approach that surpasses the effectiveness of fine tuning based approaches, thereby eliminating the need for the costly data augmentation and fine tuning step for enriching LMs with less popular factual knowledge.

Advancements in conversational systems have revolutionized information access, surpassing the limitations of single queries. However, developing dialogue systems requires a large amount of training data, which is a challenge in low-resource domains and languages. Traditional data collection methods like crowd-sourcing are labor-intensive and time-consuming, making them ineffective in this context. Data augmentation (DA) is an affective approach to alleviate the data scarcity problem in conversational systems. This tutorial provides a comprehensive and up-to-date overview of DA approaches in the context of conversational systems. It highlights recent advances in open domain and task-oriented conversation generation, and different paradigms of evaluating these models. We also discuss current challenges and future directions in order to help researchers and practitioners to further advance the field in this area.

Advancements in conversational systems have revolutionized information access, surpassing the limitations of single queries. However, developing dialogue systems requires a large amount of training data, which is a challenge in low-resource domains and languages. Traditional data collection methods like crowd-sourcing are labor-intensive and time-consuming, making them ineffective in this context. Data augmentation (DA) is an affective approach to alleviate the data scarcity problem in conversational systems. This tutorial provides a comprehensive and up-to-date overview of DA approaches in the context of conversational systems. It highlights recent advances in conversation augmentation, open domain and task-oriented conversation generation, and different paradigms of evaluating these models. We also discuss current challenges and future directions in order to help researchers and practitioners to further advance the field in this area.