Chong Fo Lei
Current Organizations / Institutes
The organizations/institutes from the scholar's latest article
Chong Fo Lei has a total of 13 co-authors. Here are the top co-authors by number of shared publications:
- Chiawei Chu
City University of Macau
4 shared publications - Fusheng Chen
Faculty of Data Science, City University of Macau, Avenida Padre Tomás Pereira Taipa, Macau, China
4 shared publications - Henrique Fátima Boyol Ngan
Centre for Education Quality Management Macao University of Tourism (UTM) Colina de Mong‐Há Macau
3 shared publications - Te Guo
Faculty of Data Science, City University of Macau, Macao 999078, China
3 shared publications Anna Litwin
Macao University of Tourism (UTM)
1 shared publicationChia Wei Chu
City University of Macau
1 shared publication
Latest Publications
- 7 September 2026
- Published by SAGE Publications in Tourism and Hospitality Research
The impact of augmented reality (AR) on destination image, destination satisfaction and revisit intention
This study investigates the impact of Augmented Reality (AR) on destination image, tourist satisfaction, and revisit intention, while exploring the bidirectional relationship between destination image and satisfaction in the context of AR-enhanced tourism experiences. A quantitative approach was employed, surveying 553 tourists who used AR applications during their visit. Six competing structural models were tested to analyze the structural relationships among cognitive and affective destination images, satisfaction, and revisit intention using PLS-SEM. AR experiences significantly shape destination image, satisfaction, and revisit intention. Satisfaction strongly predicts revisit intention, partially mediated by cognitive image, and influences both cognitive and affective images. The bidirectional relationship between destination image and satisfaction is confirmed, with cognitive image playing a more prominent role than affective image in AR contexts. These results highlight AR’s role in tourism, challenging traditional views on destination image and satisfaction, and revealing the distinct effects of cognitive and affective images on revisit intention in AR contexts. The study suggests destination management organizations should prioritize AR applications that boost cognitive aspects and satisfaction to foster positive destination images and encourage tourists to return.
- 7 September 2026
- Published by SAGE Publications in Tourism and Hospitality Research
The impact of augmented reality (AR) on destination image, destination satisfaction and revisit intention
This study investigates the impact of Augmented Reality (AR) on destination image, tourist satisfaction, and revisit intention, while exploring the bidirectional relationship between destination image and satisfaction in the context of AR-enhanced tourism experiences. A quantitative approach was employed, surveying 553 tourists who used AR applications during their visit. Six competing structural models were tested to analyze the structural relationships among cognitive and affective destination images, satisfaction, and revisit intention using PLS-SEM. AR experiences significantly shape destination image, satisfaction, and revisit intention. Satisfaction strongly predicts revisit intention, partially mediated by cognitive image, and influences both cognitive and affective images. The bidirectional relationship between destination image and satisfaction is confirmed, with cognitive image playing a more prominent role than affective image in AR contexts. These results highlight AR’s role in tourism, challenging traditional views on destination image and satisfaction, and revealing the distinct effects of cognitive and affective images on revisit intention in AR contexts. The study suggests destination management organizations should prioritize AR applications that boost cognitive aspects and satisfaction to foster positive destination images and encourage tourists to return.
- Open Access
- 20 April 2026
- Published by Institute of Electrical and Electronics Engineers (IEEE) in IEEE Access
- Vol. 14, 64037-64053
KnowRhet: A Framework for Joint Analysis of Rhetoric and Sentiment in Classical Vernacular Chinese Fiction
In classical vernacular Chinese fiction, inferring affective stance in the presence of rhetorical devices often depends on implicit semantics and contextual cues, which poses substantial challenges for joint pragmatic modeling with large language models (LLMs). To address these challenges, we propose KnowRhet, a unified framework for joint pragmatic modeling in classical vernacular Chinese fiction. Under a unified structured-output interface, KnowRhet integrates task-specific domain knowledge guidance, reasoning-process control, and LoRA-based parameter-efficient adaptation, thereby improving the ability of LLMs to jointly identify rhetorical devices and affective stance. Here, task-specific domain knowledge refers to domain-specific interpretive knowledge operationalized through label definitions, category descriptions, and boundary constraints for the current literary analysis setting, rather than knowledge obtained from external retrieval. To evaluate the proposed framework, we construct a sentence-level benchmark based on Dream of the Red Chamber, comprising 2,769 manually annotated instances for multi-label rhetorical device prediction, emotion expression type classification, and sentiment polarity classification. Experimental results show that explicit label definitions, category descriptions, and boundary constraints yield the most consistent gains, improving Avg F1 from 58.53% to 75.31%. Structured reasoning exhibits clear task-dependent effects, while LoRA improves Qwen2.5-7B-Instruct from 57.05% to 75.39% Avg F1, approaching the prompt-only performance of DeepSeek-V3.2 (75.77%) under the same evaluation protocol. These findings suggest that robust pragmatic modeling in classical vernacular Chinese fiction depends less on increasing reasoning complexity alone than on combining explicit task constraints with lightweight domain adaptation.
- 20 April 2026
- Published by Institute of Electrical and Electronics Engineers (IEEE) in IEEE Access
- Vol. 14, 64037-64053
Open AccessKnowRhet: A Framework for Joint Analysis of Rhetoric and Sentiment in Classical Vernacular Chinese Fiction
In classical vernacular Chinese fiction, inferring affective stance in the presence of rhetorical devices often depends on implicit semantics and contextual cues, which poses substantial challenges for joint pragmatic modeling with large language models (LLMs). To address these challenges, we propose KnowRhet, a unified framework for joint pragmatic modeling in classical vernacular Chinese fiction. Under a unified structured-output interface, KnowRhet integrates task-specific domain knowledge guidance, reasoning-process control, and LoRA-based parameter-efficient adaptation, thereby improving the ability of LLMs to jointly identify rhetorical devices and affective stance. Here, task-specific domain knowledge refers to domain-specific interpretive knowledge operationalized through label definitions, category descriptions, and boundary constraints for the current literary analysis setting, rather than knowledge obtained from external retrieval. To evaluate the proposed framework, we construct a sentence-level benchmark based on Dream of the Red Chamber, comprising 2,769 manually annotated instances for multi-label rhetorical device prediction, emotion expression type classification, and sentiment polarity classification. Experimental results show that explicit label definitions, category descriptions, and boundary constraints yield the most consistent gains, improving Avg F1 from 58.53% to 75.31%. Structured reasoning exhibits clear task-dependent effects, while LoRA improves Qwen2.5-7B-Instruct from 57.05% to 75.39% Avg F1, approaching the prompt-only performance of DeepSeek-V3.2 (75.77%) under the same evaluation protocol. These findings suggest that robust pragmatic modeling in classical vernacular Chinese fiction depends less on increasing reasoning complexity alone than on combining explicit task constraints with lightweight domain adaptation.
- Open Access
Enhancing Long-Term Forecasting Stability in Smart Grids: A Hybrid Mamba-LSTM-Attention Framework
Accurate multivariate long-term time series forecasting (LTSF) is critical for smart grid operations. However, non-stationary distribution shifts frequently induce compounding error accumulation in conventional architectures. This study proposes the Mamba-LSTM-Attention (MLA) framework, a distribution-aware architecture engineered for forecasting stability. The pipeline integrates Reversible Instance Normalization (RevIN) to neutralize statistical drift. To address computational bottlenecks, the architecture utilizes a linear-time Selective State Space Model (Mamba) to capture global trend dynamics, cascaded with a single-layer gated Long Short-Term Memory (LSTM) unit to model localized non-linear residuals. A terminal information bottleneck structurally bounds cross-step error propagation. Empirical results across standard ETT and Electricity benchmarks reveal a precision–stability trade-off. By prioritizing structural resilience, the MLA framework limits error accumulation on highly volatile datasets, yielding MSEs of 0.210 and 0.128 on ETTh2 and ETTm2 at the T = 96 horizon. This structural bottleneck inherently smooths high-frequency periodic patterns, yielding lower absolute accuracy on stationary benchmarks such as ETTh1 and ETTm1. Ultimately, the architecture establishes a computationally efficient, structurally stable baseline tailored for non-stationary anomaly tracking in smart grids.
Open AccessEnhancing Long-Term Forecasting Stability in Smart Grids: A Hybrid Mamba-LSTM-Attention Framework
Accurate multivariate long-term time series forecasting (LTSF) is critical for smart grid operations. However, non-stationary distribution shifts frequently induce compounding error accumulation in conventional architectures. This study proposes the Mamba-LSTM-Attention (MLA) framework, a distribution-aware architecture engineered for forecasting stability. The pipeline integrates Reversible Instance Normalization (RevIN) to neutralize statistical drift. To address computational bottlenecks, the architecture utilizes a linear-time Selective State Space Model (Mamba) to capture global trend dynamics, cascaded with a single-layer gated Long Short-Term Memory (LSTM) unit to model localized non-linear residuals. A terminal information bottleneck structurally bounds cross-step error propagation. Empirical results across standard ETT and Electricity benchmarks reveal a precision–stability trade-off. By prioritizing structural resilience, the MLA framework limits error accumulation on highly volatile datasets, yielding MSEs of 0.210 and 0.128 on ETTh2 and ETTm2 at the T = 96 horizon. This structural bottleneck inherently smooths high-frequency periodic patterns, yielding lower absolute accuracy on stationary benchmarks such as ETTh1 and ETTm1. Ultimately, the architecture establishes a computationally efficient, structurally stable baseline tailored for non-stationary anomaly tracking in smart grids.
- Open Access
- 22 January 2026
- Published by MDPI AG in Preprints.org
Mamba-LSTM-Attention (MLA): A Hybrid Architecture for Long-Term Time Series Forecasting with Cross-Scale Stability
Forecasting long-term time series (LTSF) requires a delicate balance between capturing global dependencies and preserving granular local dynamics. Although State Space Models (SSMs) and Transformers have been successful, a technical challenge remains, in which individual paradigms often fail to perform well over extended horizons due to the difficulty of simultaneously achieving linear-time efficiency and high-fidelity local refinement at the same time. This study introduces Mamba-LSTM-Attention (MLA), a novel hybrid architecture featuring a cascaded topology designed to bridge these dimensions. In this work, the core innovation is the hierarchical feature evolution mechanism, in which a Mamba module serves first as an efficient global encoder to capture long-range periodic trends at linear complexity. Following this, gated LSTM units are used to refine the algorithm at the micro-scale in order to filter noise and characterize non-linear local fluctuations. Lastly, a multi-head attention mechanism performs a dynamic feature re-weighting in order to focus on key historical signals. Systematic evaluations across four multivariate benchmark datasets demonstrate that MLA achieves exceptional cross-step forecasting stability. Most notably, on the ETTh1 dataset, MLA maintains a remarkably narrow Mean Squared Error (MSE) fluctuation range (0.127) as the forecasting horizon extends from T=96 to T=720. This empirical evidence confirms that the integrated Mamba module effectively mitigates the error accumulation typically encountered by vanilla LSTMs. While the current implementation faces an information bottleneck due to a single-point projection decoding strategy, the ablation studies (revealing a 19.76% MSE surge upon LSTM removal) validate the combination of the proposed architecture. This work establishes a robust framework for hybrid SSM-RNN modeling and a clear path for future performance enhancements through sequence-to-sequence mechanisms.
- 22 January 2026
- Published by MDPI AG in Preprints.org
Open AccessMamba-LSTM-Attention (MLA): A Hybrid Architecture for Long-Term Time Series Forecasting with Cross-Scale Stability
Forecasting long-term time series (LTSF) requires a delicate balance between capturing global dependencies and preserving granular local dynamics. Although State Space Models (SSMs) and Transformers have been successful, a technical challenge remains, in which individual paradigms often fail to perform well over extended horizons due to the difficulty of simultaneously achieving linear-time efficiency and high-fidelity local refinement at the same time. This study introduces Mamba-LSTM-Attention (MLA), a novel hybrid architecture featuring a cascaded topology designed to bridge these dimensions. In this work, the core innovation is the hierarchical feature evolution mechanism, in which a Mamba module serves first as an efficient global encoder to capture long-range periodic trends at linear complexity. Following this, gated LSTM units are used to refine the algorithm at the micro-scale in order to filter noise and characterize non-linear local fluctuations. Lastly, a multi-head attention mechanism performs a dynamic feature re-weighting in order to focus on key historical signals. Systematic evaluations across four multivariate benchmark datasets demonstrate that MLA achieves exceptional cross-step forecasting stability. Most notably, on the ETTh1 dataset, MLA maintains a remarkably narrow Mean Squared Error (MSE) fluctuation range (0.127) as the forecasting horizon extends from T=96 to T=720. This empirical evidence confirms that the integrated Mamba module effectively mitigates the error accumulation typically encountered by vanilla LSTMs. While the current implementation faces an information bottleneck due to a single-point projection decoding strategy, the ablation studies (revealing a 19.76% MSE surge upon LSTM removal) validate the combination of the proposed architecture. This work establishes a robust framework for hybrid SSM-RNN modeling and a clear path for future performance enhancements through sequence-to-sequence mechanisms.
- Open Access
- 14 October 2025
- Published by MDPI AG in Mathematics
- Vol. 13 (20) , 3276
Optimizing SARIMAX Model with Big Data to Predict Gaming Tourism Destination Demand
Tourism demand forecasting has evolved into a wide variety of models, including time-series models that incorporate economic, environmental, and behavioral factors. Macao, one of the world’s most profitable gaming destinations, finds that gaming revenue is highly related to tourist arrivals. A forecast model for gaming tourism is essential for accurately predicting tourist arrivals. The challenge with ARIMA-type models is optimizing parameter selection in order to improve the accuracy of tourism demand forecasts. In this study, an enhanced version of SARIMAX, called SARIMAX-E, was developed to identify the most effective parameter combinations. By integrating data related to gaming revenue, weather, transportation, currency exchange rate, holidays, and seasonality into a single forecast model, this study examined the performance of different forecasting models, including the proposed SARIMAX-E model; ARIMA-type models (ARIMA, SARIMA, ARIMAX); and machine learning models (Transformer, LTSM, Random Forests, XGBoost). The results showed that the ARIMA family of models, including SARIMAX-E, ARIMAX, and SARIMA, was particularly well suited to tourism demand forecasting, as its members consistently ranked among the top performers in terms of error metrics. By applying multi-step predictions, LSTM outperforms most conventional approaches. Compared with all other models, the SARIMAX-E performed the best after applying the additional parameter grid.
- 14 October 2025
- Published by MDPI AG in Mathematics
- Vol. 13 (20) , 3276
Open AccessOptimizing SARIMAX Model with Big Data to Predict Gaming Tourism Destination Demand
Tourism demand forecasting has evolved into a wide variety of models, including time-series models that incorporate economic, environmental, and behavioral factors. Macao, one of the world’s most profitable gaming destinations, finds that gaming revenue is highly related to tourist arrivals. A forecast model for gaming tourism is essential for accurately predicting tourist arrivals. The challenge with ARIMA-type models is optimizing parameter selection in order to improve the accuracy of tourism demand forecasts. In this study, an enhanced version of SARIMAX, called SARIMAX-E, was developed to identify the most effective parameter combinations. By integrating data related to gaming revenue, weather, transportation, currency exchange rate, holidays, and seasonality into a single forecast model, this study examined the performance of different forecasting models, including the proposed SARIMAX-E model; ARIMA-type models (ARIMA, SARIMA, ARIMAX); and machine learning models (Transformer, LTSM, Random Forests, XGBoost). The results showed that the ARIMA family of models, including SARIMAX-E, ARIMAX, and SARIMA, was particularly well suited to tourism demand forecasting, as its members consistently ranked among the top performers in terms of error metrics. By applying multi-step predictions, LSTM outperforms most conventional approaches. Compared with all other models, the SARIMAX-E performed the best after applying the additional parameter grid.
- 13 June 2025
- Published by Taylor & Francis in Journal of Travel & Tourism Marketing
- Vol. 42 (5) , 595-608
Forecasting tourism demand with medical search query: attracting tourists with medical treatments
- 13 June 2025
- Published by Taylor & Francis in Journal of Travel & Tourism Marketing
- Vol. 42 (5) , 595-608
Forecasting tourism demand with medical search query: attracting tourists with medical treatments
- 23 January 2025
- Published by Taylor & Francis in Journal of Hospitality & Tourism Education
- Vol. 37 (2) , 214-227
Charting the Course in the Digital Transformation: Navigating the Intersection of the Hospitality Industry and Education
- 23 January 2025
- Published by Taylor & Francis in Journal of Hospitality & Tourism Education
- Vol. 37 (2) , 214-227
Charting the Course in the Digital Transformation: Navigating the Intersection of the Hospitality Industry and Education
- 30 September 2024
- Published by SAGE Publications in Tourism and Hospitality Research
- Vol. 26 (2) , 278-289
Sell your soul for a pot of gold: Privacy paradox in surveillance capitalism
The current study aims to examine the underlying psychological processes involved in privacy protection behaviors among tourists in retail environments using surveillance technologies. Protection Motivation Theory (PMT) and Privacy Calculus Theory (PCT) were employed to understand threat and coping appraisals, benefits (control vs monetary), and their relationships with protective behavioral intentions and actual behaviors. Data was collected from 554 respondents who had visited a retail store while traveling in the past 6 months using an online questionnaire. Three structural equation models, full mediation, partial mediation, and moderated mediation were tested and compared. The partial mediation model exhibited the best fit. Perceived severity and susceptibility increased protective behavioral intentions, while self-efficacy decreased intentions. Control compensation positively influenced intentions only. Behavioral intentions partially mediated relationships between independent variables and actual protective behaviors. No significant moderation effects were found. Integrating PMT and PCT addresses a significant gap in examining tourists’ privacy-protective behaviors in retail surveillance contexts. Additionally, it clarifies the effectiveness of control and monetary benefits in mitigating privacy concerns.
- 30 September 2024
- Published by SAGE Publications in Tourism and Hospitality Research
- Vol. 26 (2) , 278-289
Sell your soul for a pot of gold: Privacy paradox in surveillance capitalism
The current study aims to examine the underlying psychological processes involved in privacy protection behaviors among tourists in retail environments using surveillance technologies. Protection Motivation Theory (PMT) and Privacy Calculus Theory (PCT) were employed to understand threat and coping appraisals, benefits (control vs monetary), and their relationships with protective behavioral intentions and actual behaviors. Data was collected from 554 respondents who had visited a retail store while traveling in the past 6 months using an online questionnaire. Three structural equation models, full mediation, partial mediation, and moderated mediation were tested and compared. The partial mediation model exhibited the best fit. Perceived severity and susceptibility increased protective behavioral intentions, while self-efficacy decreased intentions. Control compensation positively influenced intentions only. Behavioral intentions partially mediated relationships between independent variables and actual protective behaviors. No significant moderation effects were found. Integrating PMT and PCT addresses a significant gap in examining tourists’ privacy-protective behaviors in retail surveillance contexts. Additionally, it clarifies the effectiveness of control and monetary benefits in mitigating privacy concerns.
- 4 June 2024
- Published by Taylor & Francis in Journal of Global Scholars of Marketing Science
- Vol. 34 (4) , 513-533
What triggers customers’ privacy protection behavior: The effect of surveillance cameras and data collection disclosure
1. Companies now treasure customer data more than ever before in the era of Big Data (Hofacker et al., 2016). It is customary practice to actively collect customer behavioral data based on physiolo...
- 4 June 2024
- Published by Taylor & Francis in Journal of Global Scholars of Marketing Science
- Vol. 34 (4) , 513-533
What triggers customers’ privacy protection behavior: The effect of surveillance cameras and data collection disclosure
1. Companies now treasure customer data more than ever before in the era of Big Data (Hofacker et al., 2016). It is customary practice to actively collect customer behavioral data based on physiolo...