Paulina Santander-Astorga
Current Organizations / Institutes
The organizations/institutes from the scholar's latest article
Research Interests
Paulina Santander-Astorga has a total of 3 co-authors. Here are the top co-authors by number of shared publications:
- Cristóbal Fernández Robin
Universidad Tecnica Federico Santa Maria
1 shared publication - María Soledad Celemín-Pedroche
Universidad Autónoma de Madrid
1 shared publication María del Mar Alonso-Almeida
Departamento de Organización de Empresas, Universidad Autónoma de Madrid, 28049 Madrid, Spain
1 shared publication
Latest Publications
- Open Access
- 9 July 2019
- Published by MDPI AG in Sustainability
- Vol. 11 (13) , 3737
Green Practices in Hospitality: A Contingency Approach
This study focuses on discovering sustainable practices and possible innovative practices according to factors of Contingency Theory. In order to achieve this, a qualitative approach has been conducted. The study analyses 24 independent hotels. Semi-structured interviews were used in this study and conducted in person with the top managers at each hotel. The results show that, in accordance with Contingency Theory, the organizational behaviour is determined by the environment in which the hotel operates, the size of the establishment, where large- and medium-sized hotels are more committed to sustainable development, the environmental technology adopted and implemented by the hotel, and the main type of clientele, with hotels aimed at business travellers who show greater attention to the environment than those aimed at leisure travellers, mainly associated with socio-cultural values. The factors that were not completely decisive in the results analysed were the age of the hotel and the sex of the hotel owner. Considering the achieved results, this study may also contribute to identifying the most sustainable hotels and can help hotel businesses understand and reap the benefits of following a sustainable path.
- 9 July 2019
- Published by MDPI AG in Sustainability
- Vol. 11 (13) , 3737
Open AccessGreen Practices in Hospitality: A Contingency Approach
This study focuses on discovering sustainable practices and possible innovative practices according to factors of Contingency Theory. In order to achieve this, a qualitative approach has been conducted. The study analyses 24 independent hotels. Semi-structured interviews were used in this study and conducted in person with the top managers at each hotel. The results show that, in accordance with Contingency Theory, the organizational behaviour is determined by the environment in which the hotel operates, the size of the establishment, where large- and medium-sized hotels are more committed to sustainable development, the environmental technology adopted and implemented by the hotel, and the main type of clientele, with hotels aimed at business travellers who show greater attention to the environment than those aimed at leisure travellers, mainly associated with socio-cultural values. The factors that were not completely decisive in the results analysed were the age of the hotel and the sex of the hotel owner. Considering the achieved results, this study may also contribute to identifying the most sustainable hotels and can help hotel businesses understand and reap the benefits of following a sustainable path.