Peiqun Lin

The last-mile delivery crisis, exacerbated by the surge in e-commerce demands, continues to face persistent challenges. Logistics companies often overlook the possibility that recipients may not be at the designated delivery location during courier distribution, leading to interruptions in the delivery process and spatiotemporal mismatches between couriers and users. Parcel lockers (PLCs), as a contactless self-pickup solution, mitigate these mismatches but suffer from low utilization rates and user dissatisfaction caused by detour-heavy pickup paths. Existing PLC strategies prioritize operational costs over behavioral preferences, limiting their real-world applicability. To address this gap, we propose a user-centric path planning model that integrates spatiotemporal trajectory mining with kernel density estimation (KDE) to optimize PLC selection and conducted a small-scale experimental study. Our framework integrated user behavior and package characteristics elements: (1) Behavioral filtering: This extracted walking trajectories (speed of 4–5 km/h) from 1856 GPS tracks of four campus users, capturing daily mobility patterns. (2) Hotspot clustering: This identified 82% accuracy-aligned activity hotspots (50 m radius; ≥1 h stay) via spatiotemporal aggregation. (3) KDE-driven decision-making: This dynamically weighed parcel attributes (weight–volume–urgency ratio) and route regularity to minimize detour distances. Key results demonstrate the model’s effectiveness: a 68% reduction in detour distance for User A was achieved, with similar improvements across all test subjects. This study enhances last-mile logistics by integrating user behavior analytics with operational optimization, providing a scalable tool for smart cities. The KDE-based framework has proven effective in campus environments. Its future potential for expansion to various urban settings, ranging from campuses to metropolitan hubs, supports carbon-neutral goals by reducing unnecessary travel, demonstrating its potential for application.