Shaolin Qu

To tackle the vocabulary problem in conversational systems, previous work has applied unsupervised learning approaches on co-occurring speech and eye gaze during interaction to automatically acquire new words. Although these approaches have shown promise, several issues related to human language behavior and human-machine conversation have not been addressed. First, psycholinguistic studies have shown certain temporal regularities between human eye movement and language production. While these regularities can potentially guide the acquisition process, they have not been incorporated in the previous unsupervised approaches. Second, conversational systems generally have an existing knowledge base about the domain and vocabulary. While the existing knowledge can potentially help bootstrap and constrain the acquired new words, it has not been incorporated in the previous models. Third, eye gaze could serve different functions in human-machine conversation. Some gaze streams may not be closely coupled with speech stream, and thus are potentially detrimental to word acquisition. Automated recognition of closely-coupled speech-gaze streams based on conversation context is important. To address these issues, we developed new approaches that incorporate user language behavior, domain knowledge, and conversation context in word acquisition. We evaluated these approaches in the context of situated dialogue in a virtual world. Our experimental results have shown that incorporating the above three types of contextual information significantly improves word acquisition performance.

Multimodal conversational interfaces provide a natural means for users to communicate with computer systems through multiple modalities such as speech and gesture. To build effective multimodal interfaces, automated interpretation of user multimodal inputs is important. Inspired by the previous investigation on cognitive status in multimodal human machine interaction, we have developed a greedy algorithm for interpreting user referring expressions (i.e., multimodal reference resolution). This algorithm incorporates the cognitive principles of Conversational Implicature and Givenness Hierarchy and applies constraints from various sources (e.g., temporal, semantic, and contextual) to resolve references. Our empirical results have shown the advantage of this algorithm in efficiently resolving a variety of user references. Because of its simplicity and generality, this approach has the potential to improve the robustness of multimodal input interpretation.

One major bottleneck in conversational systems is their incapability in interpreting unexpected user language inputs such as out-ofvocabulary words. To overcome this problem, conversational systems must be able to learn new words automatically during human machine conversation. Motivated by psycholinguistic findings on eye gaze and human language processing, we are developing techniques to incorporate human eye gaze for automatic word acquisition in multimodal conversational systems. This paper investigates the use of temporal alignment between speech and eye gaze and the use of domain knowledge in word acquisition. Our experiment results indicate that eye gaze provides a potential channel for automatically acquiring new words. The use of extra temporal and domain knowledge can significantly improve acquisition performance.