Ram Kumar Puri

Crisis and disaster events, from terrorism and natural hazards to the COVID-19 pandemic, have become a defining concern of tourism research over the past two decades. This study presents a bibliometric analysis of the crisis-management-and-tourism literature indexed in Scopus, using a bibliometrix/R science-mapping workflow together with document-level evidence reconstructed from the underlying export. The corpus comprises 1,931 documents (1982-2026, plus one 2027 in-press record) drawn from 705 sources, involving 4,261 authors, and averaging 31.45 citations per document. Annual output grew from isolated contributions before the mid-1990s to a pronounced post-2020 surge; a logistic life-cycle model places the field’s inflection points at approximately 2023 and its asymptotic ceiling near 1,950 documents under current publication dynamics. Tourism Management, Current Issues in Tourism and Annals of Tourism Research anchor the source landscape, while Ritchie, Pennington-Gray, Hall and Prideaux lead individual productivity; authorship follows Lotka’s inverse-square distribution closely. Keyword co-occurrence and thematic-mapping procedures (Louvain clustering on merged author and index keywords) identify five thematic clusters - crisis, crisis management, tourism, tourism management, and sustainability - with crisis communication, resilience, and destination recovery among the most active post-2020 topics. International collaboration remains moderate (26.8% of documents), concentrated among China, the United States, Australia, Spain and the United Kingdom. The absence of cited-reference data in the export precludes co-citation and bibliographic-coupling analysis; this limitation is documented transparently rather than substituted with invented data. The study offers a reproducible, methodologically explicit map of the field’s evolution and identifies gaps around long-term recovery trajectories, non-Western destinations, and cross-crisis comparative theory.

This study examined role of quality tourism experience in shaping both tourists’ satisfaction level and their intention to visit again. Descriptive and causal research designs were used in this study. To obtain quantitative data about international visitors to Nepal who had stayed a minimum of five nights, a cross-sectional survey was administered to collect data from 437 valid responses. Descriptive statistics, correlation analysis, and structural equation modeling were then used to analyzethe data and examine direct, indirect, and mediating relationships among the variables. Results indicate that the quality of the tourist experience significantly influenced tourists’ revisit intention, while there is no mediating effect between tourists’ satisfaction level on this relationship, nor is there a relationship between tourists’ satisfaction with the experience and repeat visit. Traditional satisfaction factors such as residents’ hospitality, and the role of intermediaries - contributed to overall satisfaction but have little impact on revisit intention. Theconclusion is that for destinations like Nepal where experience isthe key driver of tourism, intrinsic quality attributes associated with the cultural, adventure and natural tourism experiences are greater motivators for return visitation than general service satisfaction. Based on this conclusion, tourism strategies should focus on enhancing the experiential attributes, rather than just enhancing the quality of traditional service offerings. These findings shows that satisfaction, as the main mediator in the traditional model of the relationship between service quality and loyalty, is in fact only one path of many, through which experiential factors can influence tourist behavior.