From Post-Disaster Support to Educational Equity: Conceptualizing a Volunteer-Driven Online Peer-to-Peer Learning Ecosystem at Scale
Open Access
- 17 November 2025
- conference paper
- Published by International Conference on Information Systems Development
Abstract
This study examines a grassroots, volunteer-driven peer-to-peer (P2P) educational initiative that emerged following a catastrophic earthquake and evolved into a sustainable educational program lasting over two years. Employing an interpretive case study approach—including participant observation, focus groups, and questionnaires—we explore the motivations and experiences of both tutors and learners, the perceived effectiveness of the online P2P model, and the barriers and enablers to scaling such initiatives. Our key findings indicate that while age proximity fosters trust and effective communication, it also poses authority challenges for tutors. Tutor engagement was fueled mainly by intrinsic motivators such as pursuing educational impact and community belonging. Learners reported significant gains in confidence, self-expression, and accelerated comprehension, attributing this to personalized, interactive sessions. Both cohorts called for a dedicated platform with enhanced features, such as built-in scheduling to overcome logistical hurdles. Finally, we articulate transferable principles for scaling P2P models, including flexible micro-volunteering pathways, strategic recruitment, and diversified funding.Keywords
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