Ibet P Bustamante-Correa

Introduction: this study presents the application of a diagnostic tool to a Facility Management System based on the ISO 41001 standard in a Colombian hospital. The purpose is to assess the maturity level of the management system and its alignment with international best practices in hospital facility administration.Objectives: the study aims to evaluate the management system of a Colombian hospital according to the criteria established by ISO 41001 and the main areas of Facility Management, in order to identify strengths, weaknesses, and opportunities for improvement.Methodology: the assessment was conducted through the application of three questionnaires: the first two focused on the main components of the Facility Management System, and a third one addressing the system’s environment. This methodology enabled a comprehensive analysis of the interaction between macroprocesses and hospital departments.Results: the results show that the evaluated institution achieved a high score and meets most of the standard’s requirements. However, specific gaps were identified that need to be addressed to strengthen management practices and ensure a more efficient implementation of the system.Conclusions: this study provides an innovative and easily applicable diagnostic approach for other Colombian hospitals. The tool allows the identification of gaps between departments and highlights the interaction among the different areas of the Hospital Facility Management System. It thus serves as a useful foundation for progressing toward an integrated management system aligned with healthcare quality standards.