Eve Hoggan

Hybrid work enables knowledge workers to collaborate across distance and time zones, yet often fails to support interactions that sustain collaboration and team cohesion over time. These challenges are particularly pronounced in cross-continental collaboration, where initiating contact, maintaining awareness, and negotiating interruptibility become difficult. In this work, we report on the early stages of setting up a cross-location living lab for studying distributed collaboration longitudinally. As two research labs collaborating across continents, we aim to establish a research environment where our own hybrid practices provide a situated context for introducing and exploring novel technologies, paving the way for in-the-wild studies with external stakeholders. We present a work-in-progress reflective account on setting up this living lab, drawing on past, present and future insights from our own collaboration. Overall, we scaffold an emerging research agenda that encourages sustained engagement with researchers’ own tools and practices, using lived collaboration to generate situated insight.

Hybrid meetings often begin with social awkwardness and asymmetric participation, particularly for remote attendees who lack access to informal, co-present interaction. We present MagHeart, a multimodal system that explores symmetric icebreaking in hybrid meetings through playful LEGO-based avatar co-creation and a tangible magnetic device that represents a remote participant’s heartbeat as an ambient presence cue. By combining creative co-creation with abstract bio-feedback, MagHeart rethinks how remote participants can become materially and perceptually present during meeting openings. We report findings from a scenario-based exploratory study combining quantitative and qualitative data, examining participants’ anticipated engagement, perceived social presence, and future-use intentions from both co-located and remote perspectives. Our results highlight opportunities for playful, embodied icebreakers to support early hybrid interaction, while also surfacing tensions around privacy, distraction, and contextual appropriateness. This work contributes design insights and open questions for future hybrid meeting tools that balance playfulness, embodiment, and social sensitivity.

Visualization dashboards are regularly used for data exploration and analysis, but their complex interactions and interlinked views often require time-consuming onboarding sessions from dashboard authors. Preparing these onboarding materials is labor-intensive and requires manual updates when dashboards change. Recent advances in multimodal interaction powered by large language models (LLMs) provide ways to support self-guided onboarding. We present Diana (Dashboard Interactive Assistant for Navigation and Analysis), a multimodal dashboard assistant that helps users for navigation and guided analysis through chat, audio, and mouse-based interactions. Users can choose any interaction modality or a combination of them to onboard themselves on the dashboard. Each modality highlights relevant dashboard features to support user orientation. Unlike typical LLM systems that rely solely on text-based chat, Diana combines multiple modalities to provide explanations directly in the dashboard interface. We conducted a comparative qualitative user study to understand the use of different modalities for different types of onboarding tasks and their complexities.

MouthIO is the first customizable intraoral user interface that can be equipped with various sensors and output components. It consists of an SLA-printed brace that houses a flexible PCB within a bite-proof enclosure positioned between the molar teeth and inner cheeks. All parts in contact with the oral cavity are made of bio-compatible materials to ensure safety, while the design takes into account both comfort and portability. We demonstrate MouthIO through three application examples ranging from beverage consumption monitoring, health monitoring, to assistive technology.

This paper introduces MouthIO, the first customizable intraoral user interface that can be equipped with various sensors and output components. MouthIO consists of an SLA-printed brace that houses a flexible PCB within a bite-proof enclosure positioned between the molar teeth and inner cheeks. Our MouthIO design and fabrication technique enables makers to customize the oral user interfaces in both form and function at low cost. All parts in contact with the oral cavity are made of bio-compatible materials to ensure safety, while the design takes into account both comfort and portability. We demonstrate MouthIO through three application examples ranging from beverage consumption monitoring, health monitoring, to assistive technology. Results from our full-day user study indicate high wearability and social acceptance levels, while our technical evaluation demonstrates the device’s ability to withstand adult bite forces.

Designing new technologies to support synchronous interaction across distances has for many years focused on creating symmetry for participation between geographically distributed actors. Symmetry in synchronous interaction has, to some extent, been achieved technologically (while multiple social, historical, political, and hierarchical concerns continue to exist) and proven empirically in the increased use of remote-work technologies that were used during the pandemic. However, synchronous interaction in hybrid work is achieved differently, since the asymmetry produced by some participants being collocated while others geographically distributed introduces increased complexities for such interactions. Focusing on this challenge, we ask: To what extent can symmetry in cooperative work engagements be achieved in hybrid work contexts? We explore this question by interrogating multiple different empirical examples of synchronous hybrid interaction collected across different organizations, activities, and events. We found that the effort required to accomplish hybrid work includes additional articulation work necessary for bounding multiple intertwined artefacts across sites, devices, and applications. Further, the multiple artefacts setup across sites, combined with asymmetric collocation across participants, produce incongruence in technological frames of reference for each participant. All participants in hybrid work have only partial access to the hybrid setup, and no single person has access to the complete setup. The incongruence in technological frames produces insurmountable gaps in collaboration, causing all hybrid work situations to be characterized fundamentally by asymmetric relationships. We argue that symmetry in hybrid synchronous interaction is impossible to attain in attempts to solve this problem through design. Instead, we propose that designers of cooperative technologies for hybrid work shift towards developing artefact-ecologies supporting hybrid work, focusing on asymmetry as a necessary feature. Fundamentally, the design strategy should explore novel ways of taking advantage of the multiple different artefact-ecologies which serve as the foundation for the hybrid collaboration. Instead of striving for symmetry, we propose to feature asymmetric conditions in future technology designs for hybrid interaction.